1. Yes I have a Red Loop

    One green light is on near the bottom of the board, no other lights are on

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  2. Riley Green

    Test failed (was NOT able to turn the light off and on using the phone)

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  3. Riley Not Paired

    Your RileyLink is paired with a different phone.    Start checking phones until you find the one it is paired with and turn the RileyLink slider off for that phone, then come back and start the troubleshooting at the top.

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