New “Main” Device
This section is for Loopers who want to transfer their Loop to a new device.
(Note: the device can be any compatible iPhone or iPod – for simplicity – we just say phone on this page)
The LoopDocs page (Updating) has detailed information on updating your old phone and getting ready for your new phone. You should always be prepared to start with a blank Loop app (save all your settings and be prepared to switch to a new pod before using the new phone). But most people find all their settings (and even the pod session / Medtronic pump info) transfer successfully using the steps in the updating instructions.
Important: Plan to keep your old phone until the transfer is done. You’ll continue Looping with the old phone (perhaps just on WiFi) until you are ready to transfer the Looping activity. Even if you’re turning in the old phone for credit, ask to keep it for a week before turning it in. Most places allow this.
WARNING: If you are using a different Apple Developer ID for this build, then your settings will not transfer and you will wind up with 2 Loop apps on your old phone. (You can switch to using the new app, and delete the old app before setting up a new phone, or do it just on the new phone)
Prepare for the New Device
Update your old phone first using Loopdocs (Updating)
- Why should I do this?
- The first thing you do with the new phone is update it to the latest iOS so you can do the transfer all of your phone settings (using the standard Apple method)
- This way you’ve worked out the kinks on a new build with that iOS using your old phone
- Update your old phone to the latest iOS
- Update your computer to the appropriate version of the macOS
- Update your Xcode to the appropriate version for the macOS and iPhone OS
- Download the desired version of Loop
- Build Loop on your old phone – make sure that you only have one Loop app on phone when done
- If there is more than one Loop app, then you probably built using a different Apple Developer’s ID
- This means that you will have to set up the new Loop app, from scratch on the new phone – plan accordingly
Set up New Device
Do the standard Apple transfer from old phone to new phone, but keep looping with old phone
Build Loop on the new phone:
- Open Xcode – use the same build as you used for the old phone
- Plug in the new phone to the computer (trust phone/computer) and hit build
- Build Loop on the new phone
Success: It worked and all your settings are there – Congratulations! Only one more step.
IMPORTANT – check every setting – make sure all the basal, ISF, CR, and ranges are correct.
Loop Built but Transfer did not Succeed
Go to LoopDocs (Setup) for information on how to add settings and CGM and pump.
Complete Transition to New Device
You have to turn things off on old phone because only one phone can connect to Dexcom or Rileylink at a time.
- Go to Loop on the old phone and slide the slider for Rileylink to off
- DO NOT DELETE PUMP if on Pods – that cannot be reversed and you might need to switch back to old phone
- Go into phone Settings -> Bluetooth and forget the Dexcom
- Turn off bluetooth on old phone
- Make sure the new phone has bluetooth turned on
- Make sure Rileylink is near the new phone – it should connect automatically
- Delete the CGM in Loop (so you can connect Dexcom)
- In Dexcom app, you can keep using your current session.
- pair the new transmitter (it’s not really new, enter number)
- start a new sensor (it’s not really new, enter no code)
- within 5 to 10 minutes, Dexcom app should read the current session and keep going
- In the Loop app, add CGM with current transmitter serial number
- Wait until you have a green loop (may take 15 minutes)
- In the Loop app, delete the pump and CGM
You can either keep the Old Phone as a backup or reset it and turn it in for credit or give to some deserving individual.